About this Opportunity
IT Assistant at Decase Chemicals Limited
SEO Title: IT Assistant at Decase Chemicals Limited – Nairobi | Apply by October 20, 2026
Meta Description: Decase Chemicals Limited is hiring an IT Assistant in Nairobi. Apply with a Diploma or Bachelor’s degree in IT, Computer Science or a related field by October 20, 2026.
SEO Slug: it-assistant-decase-chemicals-limited
Job Details
Detail| Information
Job Title| IT Assistant
Company| Decase Chemicals Limited
Location| Nairobi, Kenya
Job Type| Full Time
Qualification| Diploma, BA/BSc/HND or Professional Certificate
Experience| Not specified
Category| ICT / Computer
Salary| Not specified
Deadline| October 20, 2026
Posted| September 28, 2026
Job Overview
Decase Chemicals Limited is seeking a detail-oriented and technology-focused IT Assistant to support its day-to-day information technology operations in Nairobi.
This is an entry-level opportunity suitable for an IT professional looking to develop practical experience in IT administration, technical support, system maintenance and user support.
The successful candidate will provide first-line technical assistance to employees, help maintain IT equipment and systems, support user accounts and access controls, and assist with routine backups, updates and maintenance.
About Decase Chemicals Limited
Decase Chemicals Limited is a distributor of industrial chemicals, machinery and food ingredients.
The company works with manufacturers and suppliers from the Middle East, Far East Asia and Europe and is described as one of the larger distributors in its field.
Key Responsibilities
The IT Assistant will be responsible for:
Technical Support
- Provide first-line technical support to internal staff.
- Troubleshoot basic hardware and software problems.
- Resolve basic network connectivity issues.
- Assist employees with computer and peripheral-related issues.
- Support users with varying levels of technical knowledge.
Hardware and Software Deployment
- Set up and configure desktops, laptops and other user workstations.
- Install and configure software applications.
- Assist with deployment and maintenance of IT equipment.
- Support the proper functioning of computers, monitors and peripherals.
Network Support
- Troubleshoot basic local network connectivity problems.
- Assist with Wi-Fi and network-related issues.
- Apply knowledge of TCP/IP and basic networking concepts when resolving technical problems.
- Escalate complex network issues when necessary.
IT Asset Management
- Maintain an accurate inventory of IT assets.
- Track computers, monitors, accessories and other equipment.
- Maintain records of software licenses.
- Help ensure IT assets are properly documented and accounted for.
User Accounts and Security
- Assist with the management of user accounts.
- Support user permissions and access controls.
- Help maintain appropriate security access for employees.
- Follow established IT security procedures.
System Maintenance
- Assist with routine system backups.
- Support system updates and maintenance activities.
- Document common technical issues and their solutions.
- Maintain basic technical documentation and support records.
Qualifications and Requirements
Applicants should have:
- A Diploma or Bachelor's degree in Information Technology, Computer Science, System Administration or a related field.
- Equivalent practical experience or relevant certifications may also be considered.
- Basic knowledge of computer hardware.
- Familiarity with desktop operating systems including Windows, macOS or Linux.
- Knowledge of standard office software.
- Foundational understanding of computer networking.
- Knowledge of TCP/IP, Wi-Fi, routers, switches and local networks.
- Strong analytical and troubleshooting skills.
- A systematic approach to resolving technical problems.
- Good communication and interpersonal skills.
- Ability to assist colleagues with different levels of technical knowledge.
Professional Certifications
Relevant entry-level IT certifications will be an added advantage, including:
- CompTIA A+.
- CompTIA Network+.
- Microsoft Certified Fundamentals.
- Other relevant IT support or system administration certifications.
Key Skills
The ideal candidate should demonstrate:
- IT technical support.
- Hardware troubleshooting.
- Software troubleshooting.
- Network troubleshooting.
- Windows/macOS/Linux knowledge.
- Basic networking.
- TCP/IP.
- Wi-Fi.
- Router and switch fundamentals.
- IT asset management.
- User account administration.
- Access control.
- System maintenance.
- Data backup.
- Documentation.
- Problem-solving.
- Communication.
- Customer/user support.
Who Should Apply?
This opportunity is suitable for entry-level IT professionals, recent graduates and IT support candidates with a Diploma, Bachelor's degree or relevant professional certification.
Candidates who enjoy troubleshooting technical problems, supporting users and learning about IT administration may find the position relevant to their career development.
How to Prepare Your CV
Applicants should tailor their CV to highlight:
- Diploma or degree in IT, Computer Science or a related discipline.
- Technical support experience.
- Computer hardware and software troubleshooting.
- Windows, Linux or macOS experience.
- Basic networking skills.
- TCP/IP knowledge.
- Router and switch configuration or troubleshooting.
- IT asset management experience.
- User account and access management.
- Backup and system maintenance experience.
- CompTIA or Microsoft certifications.
- Academic, personal or practical IT projects.
For candidates without formal employment experience, relevant university projects, technical training, certifications and practical troubleshooting experience can be included.
Salary and Work Arrangement
The position is advertised as Full Time and is based in Nairobi, Kenya.
The vacancy does not specify the salary or benefits package.
Application Details
Interested and qualified candidates should send their CV to hr@decasechemicals.com.
Use “IT Assistant” as the subject of the email.
Application Deadline: October 20, 2026
Applicants should submit their applications before the stated deadline.
Job Summary
Decase Chemicals Limited is hiring an IT Assistant in Nairobi to provide first-line technical support and assist with the company's daily IT operations.
The role involves hardware and software troubleshooting, workstation setup, network support, IT asset management, user account administration, security access controls, backups, system updates and technical documentation.
Applicants should have a Diploma or Bachelor's degree in Information Technology, Computer Science, System Administration or a related field, together with basic knowledge of computer hardware, operating systems and networking.
Relevant certifications such as CompTIA A+, Network+ or Microsoft Certified Fundamentals will be an added advantage.
Frequently Asked Questions
1. What position is Decase Chemicals Limited hiring for?
The company is hiring an IT Assistant.
2. Where is the position based?
The position is based in Nairobi, Kenya.
3. What qualifications are required?
Applicants should have a Diploma or Bachelor's degree in IT, Computer Science, System Administration or a related field, or equivalent practical experience/certifications.
4. Is previous work experience required?
The vacancy does not specify a minimum number of years of experience.
5. What operating systems should applicants know?
The vacancy mentions Windows, macOS and Linux.
6. Is networking knowledge required?
Yes. Applicants should have a foundational understanding of TCP/IP, Wi-Fi, routers, switches and local networks.
7. Are professional certifications required?
They are not mandatory, but certifications such as CompTIA A+, Network+ and Microsoft Certified Fundamentals are an advantage.
8. What is the salary?
The vacancy does not specify the salary.
9. How should candidates apply?
Applicants should send their CV to hr@decasechemicals.com using “IT Assistant” as the email subject.
10. What is the application deadline?
The deadline is October 20, 2026.
Job Scam Warning
Job seekers should never pay money to obtain a job, interview, recruitment assessment, certificate or employment opportunity. Be cautious of anyone requesting payment while claiming to represent Decase Chemicals Limited or another employer. Verify recruitment communications through official company channels.
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