Privacy Policy
Last updated October 2026
Information we collect
We collect the account details you provide (such as name, email address and phone number), order and delivery information, messages sent through support, and basic technical information about how the website is used.
How we use it
- To create and manage buyer and seller accounts.
- To connect buyers with the right seller and arrange delivery.
- To respond to support requests and resolve disputes.
- To improve the marketplace, prevent fraud and comply with the law.
Sharing
When you order a product, the relevant seller receives the details needed to fulfil the order. We may use trusted service providers for hosting, image delivery and analytics. We do not sell your personal information.
Cookies and analytics
We use cookies and similar technologies to keep sessions working, remember your cart and understand site performance. You can control cookies in your browser settings.
Your choices
You can request access to, correction of, or deletion of your account information by contacting info@izzieshop.co.ke.
Security
We use reasonable technical and organisational measures to protect your information. No online service can guarantee absolute security.
Contact
Questions about this policy? Email info@izzieshop.co.ke.