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Solutions Team Admin Intern Job at Afratech – Mombasa

African Centre for Data Science & Analytics Ltd Mombasa 90 views

About this Opportunity

Solutions Team Admin Intern Job at Afratech – Mombasa

SEO Title: Solutions Team Admin Intern at Afratech – Mombasa Internship

Meta Description: Afratech is hiring a Solutions Team Admin Intern in Mombasa. Applicants should have a relevant bachelor’s degree, 1–2 years of experience and strong ICT and communication skills. Apply by October 2, 2026.

SEO Slug: "solutions-team-admin-intern-afratech-mombasa"

Solutions Team Admin Intern

Company: Afratech Ltd
Location: Mombasa, Kenya
Job Type: Full-time, Onsite
Job Category: ICT / Computer, Internship
Qualification: Bachelor’s Degree
Experience: 1–2 years
Salary: Not specified
Posted Date: September 30, 2026
Application Deadline: October 2, 2026
Application Method: Email application

Job Overview

Afratech Ltd is seeking a motivated and technically capable Solutions Team Admin Intern to join its team in Mombasa. The successful candidate will support the development of customer-focused technical solutions, quotation preparation, pre-sales activities, project implementation and administrative documentation.

The intern will work closely with clients and internal teams to understand technical requirements and help deliver customised solutions. This opportunity is suitable for a graduate with a background in Business Information Technology or a related field who has relevant experience and is interested in developing a career in ICT solutions, technical administration and customer support.

The position offers an opportunity to gain practical experience in a fast-paced working environment, with the possibility of permanent placement.

About Afratech Ltd

Afratech Ltd provides technical support and hospitality technology solutions, including Vingcard electronic locks, safes, minibars and related accessories. The company offers technical assistance, spare parts, software updates and maintenance services to help clients maintain reliable and efficient operations.

Key Responsibilities

Quotation Preparation

- Assist in preparing accurate and competitive quotations in accordance with established company procedures.
- Review customer requirements and help ensure that quotations reflect the appropriate products and services.
- Support the preparation of relevant information for customer proposals.

Technical Solutions Design

- Assist in developing customised solutions based on customers’ technical requirements.
- Help assess customer needs and identify suitable products, systems and services.
- Work with technical colleagues to ensure proposed solutions are practical and aligned with customer expectations.

Client and Team Collaboration

- Work closely with clients to understand their requirements and support the development of appropriate solutions.
- Coordinate with cross-functional teams during solution design, implementation and deployment.
- Support communication between customers, technical teams and other relevant stakeholders.

Pre-Sales and Project Support

- Provide technical and administrative support during pre-sales activities.
- Assist with project implementation by sharing relevant technical information and coordinating assigned tasks.
- Support the technical team in providing guidance and recommendations to customers.
- Help ensure that customer requirements are understood and addressed throughout the project process.

Documentation and Reporting

- Assist in preparing and maintaining technical documents, reports and customer records.
- Organise documentation for internal teams and clients.
- Ensure that relevant project and solution information is accurately recorded and accessible.

Process Improvement

- Identify opportunities to improve existing processes, tools and working methods.
- Support initiatives aimed at improving service delivery and team efficiency.
- Contribute ideas and assist with implementing practical improvements under the guidance of the team.

Minimum Qualifications and Requirements

Applicants should meet the following requirements:

- A bachelor’s degree in Business Information Technology or a related field from a recognised university.
- At least 1–2 years of experience in a similar position.
- Proficiency in Microsoft Office applications.
- Ability to understand technical products and their components or learn about them quickly.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively with clients, colleagues and cross-functional teams.
- Ability to work under minimal supervision.
- Must reside in Mombasa.

Added Advantages

The following skills and experience will be an added advantage:

- Proficiency in Customer Relationship Management (CRM) software.
- Experience using automation tools.
- Familiarity with cloud platforms or ICT solutions.
- Previous experience supporting technical sales, pre-sales, solution design or project implementation.

Key Skills

- Technical administration
- Quotation preparation
- Business Information Technology
- Customer requirements analysis
- ICT solutions support
- Microsoft Office
- CRM software
- Technical documentation
- Pre-sales and project coordination
- Analytical thinking
- Problem-solving
- Client communication
- Teamwork and collaboration
- Process improvement
- Adaptability and time management

Ideal Candidate

The ideal candidate is a graduate in Business Information Technology or a related discipline who has experience supporting technical or administrative operations. They should be organised, analytical and comfortable communicating with customers and technical teams.

The candidate should also be interested in understanding technology products, preparing customer solutions and supporting projects from the initial requirements stage through implementation. The ability to work with minimal supervision while remaining collaborative and adaptable will be important in this role.

CV Preparation Tips

Applicants should tailor their CVs to highlight qualifications and experience relevant to technical administration and solutions support. Include examples of:

- Preparing quotations, proposals or other customer-facing documents.
- Supporting technical teams, clients or project implementation activities.
- Using Microsoft Office and CRM software.
- Gathering customer requirements and helping identify suitable solutions.
- Maintaining technical documentation, reports and customer records.
- Identifying process improvements or helping teams deliver services more efficiently.

Include your relevant degree, technical knowledge, communication skills and any experience with ICT products, cloud platforms or automation tools. Applicants should also make their Mombasa residence clear, as this is listed as a requirement.

Salary and Work Arrangement

The position is full-time and onsite in Mombasa, Kenya. The salary and specific employment benefits have not been provided in the vacancy information. Afratech indicates that the role may offer the possibility of permanent placement.

How to Apply

Interested and qualified candidates should send their CV to hr@afratech.africa.

Use Solutions Team Admin Intern as the subject of the email. Ensure that your CV clearly outlines your academic qualifications, relevant experience, technical skills and suitability for the role.

Application Deadline: October 2, 2026

Job Summary

Details| Information
Job Title| Solutions Team Admin Intern
Company| Afratech Ltd
Location| Mombasa, Kenya
Employment Type| Full-time, Onsite
Job Category| ICT / Computer, Internship
Qualification| Bachelor’s Degree
Experience| 1–2 years
Salary| Not specified
Posted Date| September 30, 2026
Deadline| October 2, 2026
Application Method| Email CV to hr@afratech.africa
Email Subject| Solutions Team Admin Intern
Career Opportunity| Possibility of permanent placement

Frequently Asked Questions

1. What is the role of a Solutions Team Admin Intern at Afratech?

The intern supports quotation preparation, technical solution design, customer communication, pre-sales activities, project implementation, documentation and process improvement.

2. What qualifications are required?

Applicants should have a bachelor’s degree in Business Information Technology or a related field from a recognised university.

3. How much experience is required?

The vacancy requires 1–2 years of experience in a similar position.

4. Where is the internship located?

The position is onsite in Mombasa, and applicants are required to reside in Mombasa.

5. Is CRM experience mandatory?

CRM software proficiency is listed as an added advantage, rather than a mandatory requirement.

6. Is there a possibility of permanent employment?

Yes. Afratech states that the position offers the possibility of permanent placement, although permanent employment is not guaranteed.

7. How do I apply for the Afratech internship?

Send your CV to hr@afratech.africa and use “Solutions Team Admin Intern” as the email subject.

8. What is the application deadline?

The application deadline is October 2, 2026.

Important Notice to Applicants

Submit your application using the contact details provided in the vacancy and ensure that all information in your CV is accurate. Be cautious of anyone requesting payment in exchange for recruitment or a job offer.

For more job description visit: jobopenings.co.ke
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