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Front Desk Receptionist Job in Nairobi at Afrique Shipping Services Limited

Afrique Shipping Services Limited Nairobi 87 views

About this Opportunity

Front Desk Receptionist Job in Nairobi at Afrique Shipping Services Limited

SEO Title: Front Desk Receptionist Job in Nairobi at Afrique Shipping Services Limited

Meta Description: Afrique Shipping Services Limited is hiring a Front Desk Receptionist in Nairobi. Applicants should have a relevant diploma, strong communication skills, and front office experience. Apply via email.

SEO Slug: "front-desk-receptionist-job-nairobi-afrique-shipping-services"

Job Details

Category| Details
Job Title| Front Desk Receptionist
Company| Afrique Shipping Services Limited
Location| Nairobi, Kenya
Job Type| Full-Time, Onsite
Job Category| Administration / Facilities
Education| Diploma in Business Administration, Front Office Operations, or a related field
Experience| 3 years listed; relevant receptionist or customer-facing experience required
Salary| Not specified
Posted Date| October 2, 2026
Application Deadline| Not specified
Application Method| Email

Job Overview

Afrique Shipping Services Limited is seeking a professional, courteous, and highly organized Front Desk Receptionist to manage its reception area and provide administrative support in Nairobi. The successful candidate will serve as the first point of contact for visitors, clients, and business partners, helping create a welcoming and professional experience.

The role involves greeting and directing visitors, handling telephone calls and emails, managing incoming mail and deliveries, and supporting the office with general clerical duties. The receptionist will also help maintain an orderly reception area and ensure that communication and administrative tasks are handled efficiently.

The ideal candidate should have a relevant diploma, experience in reception or a similar customer-facing role, and good knowledge of Microsoft Office applications. Strong communication, multitasking, organization, and time-management skills are essential.

About Afrique Shipping Services Limited

Afrique Shipping Services Limited is a clearing and forwarding company established in 2009. The company provides logistics-related services to clients and aims to deliver efficient and effective solutions. Its professional services have helped it build a reputation among local and international clients.

Key Responsibilities

The Front Desk Receptionist will be responsible for the following duties:

- Visitor Management: Welcome visitors, clients, and business partners warmly, establish the purpose of their visit, and direct them to the appropriate offices or personnel.
- Telephone and Email Management: Answer, screen, and forward incoming calls while monitoring and managing the general email inbox.
- Reception Area Maintenance: Keep the reception and waiting areas clean, organized, and professional to create a positive first impression.
- Mail and Courier Coordination: Receive, sort, record where necessary, and distribute incoming mail, deliveries, and courier items.
- Administrative Support: Perform clerical duties such as data entry, photocopying, document filing, and other routine office tasks.
- Meeting Room Scheduling: Assist with arranging and scheduling meeting rooms to support smooth office operations.
- Communication Support: Help ensure that visitors, callers, and internal staff receive timely and accurate information.
- General Office Assistance: Provide additional administrative support as required to help maintain an efficient and well-organized workplace.

Academic and Professional Qualifications

Applicants should meet the following requirements:

- A Diploma in Business Administration, Front Office Operations, or a related field.
- Relevant work experience as a Receptionist, Front Office Representative, or in a similar customer-facing position.
- The vacancy lists three years of experience.
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
- Strong verbal and written communication skills.
- Professional telephone etiquette and the ability to interact courteously with visitors and callers.

Required Skills and Competencies

The successful candidate should demonstrate:

- Excellent communication: Ability to communicate clearly and professionally with visitors, clients, colleagues, and business partners.
- Customer service: A welcoming, helpful, and respectful approach when responding to enquiries and assisting visitors.
- Organization: Ability to maintain orderly records, manage correspondence, and keep the reception area well arranged.
- Multitasking: Confidence in handling calls, visitors, emails, and administrative tasks while maintaining service quality.
- Time management: Ability to prioritize responsibilities and complete assigned duties efficiently.
- Computer proficiency: Practical ability to use Microsoft Word, Excel, Outlook, and other relevant office applications.
- Professionalism: Ability to maintain a positive attitude, exercise discretion, and represent the organization appropriately.
- Adaptability: Willingness to work under pressure, respond to changing priorities, and support different office functions.

Ideal Candidate

The ideal candidate is a dependable and approachable professional who understands the importance of a well-managed reception desk. They should be comfortable interacting with people from different backgrounds, handling routine office communication, and providing administrative assistance.

A strong candidate will be attentive to detail, able to manage competing tasks, and committed to maintaining a positive experience for visitors and clients. Professional conduct, confidentiality, and a proactive approach to office support will be important in this role.

Salary and Work Arrangement

This is a full-time, onsite position based in Nairobi, Kenya. The salary, benefits, and specific working hours have not been provided in the vacancy announcement.

How to Apply

Interested and qualified candidates should send their CV to accounts@afriqueshipping.com.

Applicants should use Front Desk Receptionist as the subject of the email. Ensure that the CV highlights relevant reception, front office, customer service, communication, and administrative experience.

Application Deadline: Not specified. Candidates are encouraged to apply as soon as possible.

Front Desk Receptionist Job Summary

Requirement| Details
Position| Front Desk Receptionist
Employer| Afrique Shipping Services Limited
Location| Nairobi, Kenya
Employment Type| Full-Time, Onsite
Experience| 3 years listed
Education| Diploma in Business Administration, Front Office Operations, or related field
Key Skills| Communication, customer service, multitasking, organization, Microsoft Office
Main Duties| Visitor reception, call and email handling, mail distribution, and administrative support
Application Email| accounts@afriqueshipping.com
Email Subject| Front Desk Receptionist
Deadline| Not specified

Frequently Asked Questions

1. Where is the Front Desk Receptionist job located?

The position is based in Nairobi, Kenya, and requires onsite work.

2. What qualifications are required?

Applicants should have a Diploma in Business Administration, Front Office Operations, or a related field, along with relevant experience in reception or a similar customer-facing role.

3. How much experience is needed?

The vacancy lists three years of experience. Candidates should have relevant experience as a receptionist, front office representative, or in a comparable role.

4. What are the main duties of the receptionist?

The role includes welcoming visitors, answering and forwarding calls, managing emails, receiving and distributing mail, maintaining the reception area, scheduling meeting rooms, and providing clerical support.

5. Which computer skills are required?

Applicants should be proficient in Microsoft Office, particularly Word, Excel, and Outlook.

6. How can candidates apply?

Candidates should email their CV to accounts@afriqueshipping.com, using Front Desk Receptionist as the subject line.

7. What is the application deadline?

The vacancy announcement does not specify an application deadline.

Application Reminder

Before applying, review your CV to ensure it clearly highlights your front office or customer-facing experience, communication abilities, computer skills, and administrative strengths. Use the required email subject and confirm that your CV is attached before sending your application.

For more job description visit: jobopenings.co.ke
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