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Entry-Level Catering & Operations Manager Job in Nairobi at Nexus Staffing Solutions

Nexus Staffing Solutions Nairobi Deadline: Oct 10, 2026 29 views

About this Opportunity

Entry-Level Catering & Operations Manager Job in Nairobi at Nexus Staffing Solutions

SEO Title: Entry-Level Catering & Operations Manager Job in Nairobi โ€“ Nexus Staffing Solutions

Meta Description: Nexus Staffing Solutions is hiring an Entry-Level Catering & Operations Manager in Nairobi. Salary is KSh 15,000โ€“20,000 per month. Apply by October 10, 2026.

SEO Slug: "entry-level-catering-operations-manager-job-nairobi"

Job Details

Category| Details
Job Title| Entry-Level Catering & Operations Manager
Company| Nexus Staffing Solutions
Location| Nairobi, Kenya
Client Location| Kahawa Sukari
Job Type| Full-Time
Job Category| Catering / Confectionery
Education| Diploma or Certificate
Experience| Previous catering, hospitality, restaurant, events, or customer service experience required
Salary| KSh 15,000 โ€“ 20,000 per month
Posted Date| October 5, 2026
Application Deadline| October 10, 2026
Application Method| Nexus Staffing Solutions careers website

Job Overview

Nexus Staffing Solutions is recruiting an Entry-Level Catering & Operations Manager on behalf of a growing catering and food services business based in Kahawa Sukari, Nairobi.

The successful candidate will support the day-to-day running of the business and coordinate catering and operational activities. The role involves staff coordination, event planning, customer communication, service monitoring, order management, and ensuring catering assignments are completed efficiently.

This is a hands-on management opportunity suited to a young professional who is organized, responsible, customer-focused, and interested in developing a career in catering, hospitality, and business operations.

The successful candidate will work closely with kitchen and service teams while supporting management in maintaining high service standards and resolving operational challenges.

About Nexus Staffing Solutions

Nexus Staffing Solutions is a recruitment and HR management firm based in Kenya. The company focuses on connecting businesses with qualified professionals across different industries and provides staffing and human resource solutions to employers.

For this opportunity, Nexus Staffing Solutions is recruiting on behalf of its client, a growing catering and food services business operating in Kahawa Sukari.

Key Responsibilities

The Entry-Level Catering & Operations Manager will be responsible for supporting catering operations and coordinating staff and assignments.

Catering and Operations Coordination

- Coordinate day-to-day catering and operational activities.
- Assist in planning and coordinating catering events, deliveries, and food-service assignments.
- Coordinate staff schedules and deployment for different assignments.
- Ensure staff report on time and are adequately prepared for their assigned duties.
- Coordinate with kitchen and service teams to ensure smooth execution of catering assignments.

Customer Service

- Monitor service delivery and ensure customers receive professional and timely service.
- Respond to customer enquiries and assist with bookings and follow-ups.
- Coordinate customer orders and ensure agreed requirements are communicated to the appropriate teams.
- Handle routine customer concerns and escalate major issues to management.
- Follow up on pending assignments, deliveries, and customer requirements.

Event and Service Management

- Support event setup, service, and close-out activities.
- Monitor cleanliness, presentation, and general service standards.
- Assist in ensuring catering assignments are completed according to customer requirements.
- Monitor operational activities during events and identify issues requiring attention.

Staff and Resource Coordination

- Support staff discipline, teamwork, and adherence to company procedures.
- Assist with monitoring food, equipment, and other operational requirements.
- Support stock and equipment accountability during catering assignments.
- Assist management in identifying operational challenges and developing practical solutions.

Administration and Reporting

- Maintain basic operational records, schedules, and reports.
- Keep track of assignments, deliveries, and outstanding customer requirements.
- Provide operational support to management.
- Perform other duties related to catering and operations as assigned by management.

Qualifications and Requirements

Applicants should meet the following requirements:

- A Diploma or Certificate in Hospitality Management, Food & Beverage, Business Management, Catering, or a related field is an advantage.
- Previous experience in catering, hospitality, restaurant operations, events, or customer service is required.
- Good communication and interpersonal skills.
- Strong organizational and coordination abilities.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong customer service orientation.
- Professional approach when dealing with clients.
- Proactive, reliable, and willing to take responsibility.
- Ability to coordinate and work effectively with a team.
- Good problem-solving and decision-making abilities.
- Basic computer skills.
- Willingness to work weekends, evenings, and public holidays when required by catering assignments.

Key Skills and Competencies

Operations Management

Ability to coordinate multiple operational activities and ensure catering assignments are completed efficiently.

Staff Coordination

Ability to organize staff schedules, coordinate deployment, and ensure team members are prepared for their assignments.

Customer Service

Strong customer-focused approach with the ability to respond professionally to enquiries, bookings, feedback, and concerns.

Organization

Ability to manage schedules, events, orders, deliveries, and other responsibilities while maintaining attention to detail.

Problem Solving

Ability to identify operational challenges, make practical decisions, and escalate major issues when necessary.

Communication

Clear and professional communication with customers, kitchen staff, service teams, management, and other stakeholders.

Flexibility

Willingness to work outside standard hours when catering assignments require evening, weekend, or public holiday availability.

Ideal Candidate

The ideal candidate is an energetic and hands-on professional who enjoys working in a fast-paced catering and hospitality environment.

They should be comfortable coordinating people, communicating with customers, handling several tasks at once, and taking responsibility for ensuring assignments run smoothly.

The role is particularly suited to a young professional looking to build practical experience in catering operations, hospitality management, customer service, and business operations.

Salary and Work Arrangement

The position is full-time and based in Nairobi, with the client business located in Kahawa Sukari.

The advertised salary is:

KSh 15,000 โ€“ KSh 20,000 per month

The final remuneration will depend on the candidate's experience, skills, and suitability for the role.

The position may require work during weekends, evenings, and public holidays, depending on catering assignments.

How to Apply

Interested and qualified candidates should apply through the Nexus Staffing Solutions website.

Applicants should submit their application through the company's careers/application platform and ensure their CV highlights relevant experience in catering, hospitality, restaurant operations, events, customer service, or operations coordination.

Application Deadline: October 10, 2026

Candidates are encouraged to apply before the deadline.

Entry-Level Catering & Operations Manager Job Summary

Requirement| Details
Position| Entry-Level Catering & Operations Manager
Employer| Nexus Staffing Solutions, on behalf of its client
Location| Nairobi / Kahawa Sukari
Employment Type| Full-Time
Education| Diploma or Certificate
Relevant Experience| Catering, hospitality, restaurant, events, or customer service
Salary| KSh 15,000 โ€“ 20,000 per month
Key Skills| Operations coordination, customer service, teamwork, communication, problem solving
Work Schedule| May include weekends, evenings and public holidays
Posted| October 5, 2026
Deadline| October 10, 2026

Frequently Asked Questions

1. Where is the Catering & Operations Manager job located?

The position is based in Nairobi, with the client business located in Kahawa Sukari.

2. What qualifications are required?

A Diploma or Certificate in Hospitality Management, Food & Beverage, Business Management, Catering, or a related field is an advantage.

3. Is previous experience required?

Yes. Applicants should have previous experience in catering, hospitality, restaurant operations, events, or customer service.

4. How much does the position pay?

The advertised salary is KSh 15,000โ€“20,000 per month, depending on experience, skills, and suitability.

5. Will the position require weekend work?

Yes. The successful candidate should be willing to work weekends, evenings, and public holidays when required by catering assignments.

6. What are the main duties?

The role involves coordinating catering operations, managing staff schedules, supporting events, monitoring service delivery, handling customer communication, coordinating orders, and supporting stock and equipment accountability.

7. How can I apply?

Interested candidates should apply through the Nexus Staffing Solutions website.

8. When is the application deadline?

The application deadline is October 10, 2026.

Application Tips

When applying, tailor your CV toward hospitality and operations management. Highlight any experience involving catering events, restaurant operations, customer service, staff coordination, event setup, stock management, or handling customer enquiries.

If you have experience coordinating people or managing multiple tasks under pressure, make these achievements prominent in your CV.

For more job description visit: jobopenings.co.ke
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