About this Opportunity
Senior Information Communication Technology Officer (Microsoft Navision) at KASNEB
SEO Title: Senior ICT Officer (Microsoft Navision) at KASNEB – October 2026
Meta Description: KASNEB is hiring a Senior ICT Officer (Microsoft Navision) in Nairobi. Apply by October 21, 2026. Requires 6 years’ experience and Microsoft Dynamics NAV/Business Central expertise.
SEO Slug: senior-ict-officer-microsoft-navision-kasneb
Job Details
Category| Details
Job Title| Senior Information Communication Technology Officer (Microsoft Navision)
Organization| Kenya Accountants and Secretaries National Examinations Board (KASNEB)
Location| Nairobi, Kenya
Job Type| Full Time
Job Category| ICT / Computer
Experience Required| 6 years
Education| Bachelor’s degree + relevant professional certifications
Application Deadline| October 21, 2026
Job Overview
Kenya Accountants and Secretaries National Examinations Board (KASNEB) is seeking a qualified Senior Information Communication Technology Officer (Microsoft Navision) to support and manage its enterprise resource planning and other internal ICT systems.
The successful candidate will be responsible for administering, developing, customizing, integrating and maintaining Microsoft Dynamics NAV/Business Central, as well as supporting systems such as SharePoint, CRM and other internal ICT platforms.
The role requires strong technical knowledge of Microsoft Dynamics NAV/Business Central, C/AL, AL, Microsoft SQL Server, APIs, web services, Power BI and enterprise system integrations.
About KASNEB
The Kenya Accountants and Secretaries National Examinations Board (KASNEB) was established by the Government of Kenya on July 24, 1969. Its establishment was subsequently recognized through legislation governing the accountancy profession in Kenya.
KASNEB is responsible for professional examinations and related functions within its mandate and operates ICT systems that support its business and service-delivery processes.
Key Responsibilities
The Senior ICT Officer will be responsible for:
- Administering, maintaining and supporting Microsoft Dynamics 365 Business Central, SharePoint, CRM and other internal ICT systems.
- Developing, customizing and extending ERP functional modules using C/AL and AL to meet organizational requirements.
- Designing and implementing ERP objects such as tables, pages, codeunits, queries and reports within approved customization limits.
- Maintaining existing ERP customizations and supporting system upgrades.
- Diagnosing, documenting and resolving errors and technical issues affecting ERP functional modules.
- Designing and maintaining integrations between Business Central and internal or external systems using APIs and web services.
- Supporting the transfer of selected ERP functions and data to NAV-integrated portals in collaboration with portal development teams.
- Supporting third-party integrations at the ERP layer where required.
- Planning and implementing ERP updates, patches, upgrades and version migrations, including migrations from Dynamics NAV to Business Central.
- Safeguarding ERP data integrity during upgrades, migrations and other system changes.
- Performing regular ERP backups and participating in recovery testing to support business continuity.
- Preparing and maintaining technical documentation covering ERP configurations, customizations, procedures and processes.
- Integrating Microsoft 365 Business Central with other organizational systems.
- Designing custom reports and Microsoft Power BI dashboards.
- Monitoring ICT systems for vulnerabilities and responding to security incidents when necessary.
- Maintaining documentation covering source code, system configurations and ICT procedures.
- Providing technical support and training to end users to promote effective use of ICT systems and facilities.
Qualifications and Requirements
Applicants should meet the following requirements:
- At least six (6) years of cumulative relevant work experience, including three (3) years at the level of ICT Officer I or an equivalent/comparable position.
- Relevant experience in Microsoft Dynamics NAV development, customization and upgrades.
- A Bachelor of Science degree in Computer Science, Computer Technology, Informatics, Information Systems, Information Technology, Business Information Technology, Computer Security and Forensics, Electrical/Electronic Engineering, Telecommunications Engineering or a related equivalent qualification from a recognized institution.
- Professional certification related to Microsoft Dynamics NAV or Business Central.
- Proficiency in the Dynamics NAV/Business Central object model and development environment, including C/SIDE and/or Visual Studio Code with AL.
- Knowledge of the underlying Microsoft SQL Server database.
- Relevant certification in one or more areas such as database management, information security, IT service management, network administration, system administration or software development.
Relevant certifications may include qualifications in technologies or frameworks such as Oracle, SQL, DB2, CISSP, Security+, CISA, CISM, ITIL, COBIT, CCNA, HCNA, Network+, MCSE, Linux, Unix, Java, Visual Studio or Python.
Key Skills and Competencies
The ideal candidate should demonstrate:
- Microsoft Dynamics NAV/Business Central development expertise
- C/AL and AL programming
- ERP customization and administration
- Microsoft SQL Server knowledge
- API and web-service integration
- Business system integration
- Power BI reporting and dashboard development
- ERP migration and upgrade management
- ICT systems troubleshooting
- Database and data integrity management
- Information security awareness
- Technical documentation
- User support and training
- Problem-solving and analytical skills
Ideal Candidate
This position is suited to an experienced ICT professional with a strong background in Microsoft Dynamics NAV/Business Central development and ERP administration.
Candidates should be capable of working with both technical and business requirements, troubleshooting enterprise systems, managing integrations and supporting users while maintaining system security, reliability and data integrity.
Salary and Work Arrangement
Salary: Not specified in the provided vacancy information.
Work Arrangement: Full-time.
Location: Nairobi, Kenya.
How to Apply
Interested and qualified candidates should apply through the Kenya Accountants and Secretaries National Examinations Board (KASNEB) application process indicated in the vacancy.
Application Deadline: October 21, 2026
Applicants are encouraged to ensure that their CV and supporting information clearly demonstrate their experience with Microsoft Dynamics NAV/Business Central, ERP development, customization, integrations and relevant professional certifications.
Job Summary
Requirement| Details
Position| Senior ICT Officer (Microsoft Navision)
Employer| KASNEB
Location| Nairobi
Job Type| Full Time
Experience| 6 years
Education| Bachelor’s degree in a relevant field
Specialization| Microsoft Dynamics NAV/Business Central
Key Technologies| C/AL, AL, C/SIDE, Visual Studio Code, SQL Server, APIs, Web Services, Power BI
Deadline| October 21, 2026
Frequently Asked Questions
1. What is the deadline for the KASNEB Senior ICT Officer position?
The application deadline is October 21, 2026.
2. Where is the Senior ICT Officer position based?
The position is based in Nairobi, Kenya.
3. How much experience is required?
Applicants require six years of cumulative relevant work experience, including three years at ICT Officer I level or in a comparable position.
4. What ERP experience is required?
Candidates should have expertise in Microsoft Dynamics NAV/Business Central development, customization, administration and upgrades.
5. Which programming technologies are relevant to this position?
The role specifically requires proficiency in C/AL and AL, together with the Dynamics NAV/Business Central development environment.
6. Is Microsoft SQL Server knowledge required?
Yes. Candidates should be proficient in the underlying Microsoft SQL Server database used with the ERP environment.
7. Are professional certifications required?
Yes. A certification related to Microsoft Dynamics NAV/Business Central is required, alongside relevant certification in areas such as databases, information security, IT service management, networking, system administration or software development.
Application Tips
Before applying, ensure your CV clearly highlights:
- Microsoft Dynamics NAV/Business Central experience
- C/AL and AL development
- ERP customization and upgrades
- SQL Server experience
- API and web-service integrations
- Power BI reporting and dashboards
- ERP migration experience
- Relevant ICT and Microsoft certifications
- The duration and level of your previous ICT experience
Only submit accurate qualifications and experience that can be verified during the recruitment process.
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